Privacy policy

Last updated: May 2026

This Privacy Policy describes how SoccerPulse ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from soccerpulse.com (the "Site"), or otherwise communicate with us regarding our products and services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide and improve our Services, comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our users.

What Personal Information We Collect

Information We Collect Directly From You

Information you directly submit to us may include:

  • Contact details, including your name, address, phone number, and email address.

  • Order information, including billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including username, password, and account security information.

  • Customer support information, including information you choose to provide when contacting us.

Some features of our Services may require you to provide certain information. Choosing not to provide this information may prevent you from accessing some features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with our Site ("Usage Data"), including:

  • Device information

  • Browser information

  • IP address

  • Network connection information

  • Website usage and interaction data

We collect this information through cookies, pixels, and similar tracking technologies.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including:

  • Shopify and related e-commerce service providers

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics and marketing partners

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • Process orders and payments

  • Fulfill purchases

  • Provide shipping and delivery services

  • Manage your account

  • Handle returns and exchanges

  • Communicate order updates

Marketing and Advertising

We may use your information to:

  • Send promotional emails and offers

  • Provide personalized advertising

  • Improve marketing campaigns

  • Tailor your shopping experience

Security and Fraud Prevention

We use personal information to:

  • Detect and prevent fraud

  • Protect customer accounts

  • Maintain website security

  • Investigate suspicious activity

Customer Support and Service Improvement

We use your information to:

  • Respond to inquiries

  • Provide customer support

  • Improve our products and services

  • Enhance user experience

Cookies

Like many websites, SoccerPulse uses cookies and similar technologies to improve user experience, remember preferences, analyze website performance, and support marketing activities.

For information regarding Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

Most browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect the functionality of certain features of our Site.

How We Share Personal Information

We may share personal information with:

  • Service providers and vendors that assist in operating our business

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and analytics partners

  • Legal authorities when required by law

  • Affiliates or business successors in the event of a merger, acquisition, or business transfer

We do not sell your personal information for monetary compensation.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can remove it.

Data Security and Retention

We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access your information

  • Right to correct inaccurate information

  • Right to request deletion of your information

  • Right to data portability

  • Right to restrict processing

  • Right to object to certain processing activities

  • Right to withdraw consent

  • Right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Complaints

If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may have the right to contact your local data protection authority.

International Users

Your information may be transferred, processed, and stored in countries outside your country of residence. Where required by law, we use appropriate safeguards to protect international data transfers.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or would like to exercise any privacy rights, please contact us:

Email: help@soccerpulse.shop

For purposes of applicable data protection laws, SoccerPulse is the data controller of your personal information unless otherwise stated.